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Privacy Policy

Last updated: 14 August 2025

1. Introduction

Dr Vanitha Kumar (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This policy explains how we handle your personal data when you visit our website, make an enquiry, or book an appointment.

 

2. Information We Collect

We may collect and process the following personal information:

  • Name

  • Postal address

  • Email address

  • Phone number

  • Referral details (e.g., referring GP or consultant)

  • Insurance membership number

We do not collect more information than is necessary for the purposes described below.

 

3. How We Use Your Information

We use your personal data to:

  • Arrange and confirm medical appointments

  • Communicate with you about your care

  • Process referrals from other healthcare providers

  • Liaise with your health insurer for claims and authorisations

  • Meet our legal and regulatory obligations

 

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your data on the following bases:

  • Contract: to deliver the medical services you have requested

  • Legal obligation: to maintain accurate medical records

  • Consent: where you have agreed to specific communications

  • Legitimate interests: to improve our services and manage our practice effectively

 

5. Sharing Your Information

We may share your information with:

  • Other healthcare professionals involved in your care

  • Your medical insurer (for claims/authorisations)

  • Regulators and authorities, where legally required

We will never sell your data to third parties for marketing purposes.

 

6. Storing & Securing Your Data

  • All data is stored securely in the UK (or other UK‑GDPR‑compliant locations)

  • We use secure hosting, encrypted data transfer (HTTPS), and strict staff access controls

 

7. Your Rights

You have the right to:

  • Access the data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your personal data (subject to medical record‑keeping laws)

  • Object to or restrict certain types of processing

 

8. Data Retention

We retain medical records in accordance with UK healthcare regulations — typically a minimum of 8 years after the conclusion of treatment.

 

9. Cookies & Website Tracking

We may use essential cookies to make the site work and analytics cookies to improve user experience. You can manage cookie preferences in your browser settings.

 

10. Contact Us

For questions, requests, or complaints about this policy, please contact:

Data Protection Lead
Dr Vanitha Kumar
Email: drvanithaskumar@gmail.com
Phone: 07884027073

If you are not satisfied with our response, you have the right to contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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